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Internal rules

Rules of Procedure

 

Hello and welcome to our home!

We are very happy that you have chosen our flat La Porte des Dombes for your stay.

Before you settle in and make yourself comfortable, we would like to introduce you to the rules and regulations of this furnished holiday home. Understanding and respecting them will allow everyone to have a comfortable and pleasant stay!

Careful reading of the house rules will ensure that your deposit is not reduced on departure.

 

General rules
Treat this flat with the same respect as your own. We have gone to great lengths to make it a pleasant space for you to enjoy.
Please ensure that the apartment is kept clean throughout your stay, as this will make your departure much easier! And don’t forget the dishes!
Accidental damage can happen. It is essential to inform us immediately.
Respecting and preserving the environment is everyone’s business. Turn off the lights when you are not in the rooms, do not turn up the heating, the flat is well insulated.
The cupboard in the downstairs room is private and locked. Do not try to open it.

 

 

Noise pollution

We hope you have lots of laughs and fun during your stay! However, we would appreciate it if you could be careful and keep the noise to a minimum out of respect for the neighbours and the condominium.

Like our holiday rental, our neighborhood is important to us.

The other residents of the building live here full time.

Please be respectful of the community and try to keep the noise level as low as possible, especially after dark. Respecting the people and property around you will make your holiday and stay more enjoyable.

Please avoid making noise between 11pm and 8am to allow neighbours to sleep peacefully.
If neighbouring residents report excessive noise or unruly behaviour, we may have to evict you from our property and terminate the holiday rental agreement. This may result in the loss of the security deposit and the rental amount.
In the event of a dispute or complaint from a neighbour, it is your duty to inform us as soon as reasonably possible.

 

Children

We try to make our holiday accommodation as child-friendly as possible.

That said, parents still have the ultimate responsibility to ensure the safety of their children at all times.

If you find that something is unsafe or needs to be adjusted in the flat, please contact us as soon as possible so that we can fix the problem. Please note that the stairs are a bit steep. Children should not use it without an adult to prevent them from falling.

To keep our property child-friendly, we ask you to

Never leave children unattended
Guests are entirely responsible for the safety of their children at all times, as well as for any disturbance and noise caused to other residents in the area.

 

Third parties in the rented accommodation

We want you to make the most of your stay and your time with us, but we have to place certain restrictions on the number of visitors for safety reasons.

As part of our rental agreement, we require the names and contact details of each member of your travelling party.

In addition, please respect the maximum number of guests and the rules regarding guests as stated below.

Guests are allowed a maximum of 4 visitors at any one time during their stay.
Hosts are responsible for ensuring that all visitors comply with these rules.
For any additional nights, visitors must be approved in advance and are subject to an additional charge as indicated in our rates.
Parties and large gatherings of any kind are strictly forbidden on our premises. Any small gatherings must comply with other house rules regarding noise, neighborhood and number of visitors.
Guests must allow the owner or service provider access to the property for repair and inspection purposes. The house owner will exercise this right of access in a reasonable manner and will give prior notice where possible.

 

The kitchen

Please treat our kitchen with the love and respect you would give to your own to keep it in excellent condition for other travellers.

Please ensure that the kitchen is well ventilated after cooking anything that might leave a strong smell.
To simplify the inventory process, please return all kitchen items to the place where you found them.
Kitchen cleaning supplies are located under the sink and in the bathroom. If any products run out during your stay, please let us know so that we can replace them for the next guests.

 

Use of the facilities provided

You will find all the facilities you need for a comfortable stay with us.

Please use them responsibly and ask the other members of your group to do the same.

This means that you must follow the few rules we have outlined below.

Please use the washing machine only during the day, between 9am and 7pm. This will minimise noise pollution to neighbouring properties.
Please do not overload or underload the washing machine. Make sure to separate colours and whites, and wash at a low temperature if possible.
The optimum temperature in the flat is between 18° and 21° in winter (for heating).
Be sure to turn off lights, fans and other small electrical appliances when you go out. The same applies to heating – let’s save the environment!
In the unlikely event of a power failure, please call us before touching the electrical panel
No compensation will be given in the event of a temporary cut in electricity, gas, water or internet.

 

Security in the flat

Although we have taken the necessary steps to make our accommodation safe for tenants, you also have a role to play in ensuring the safety of your stay.

Here are the guidelines you can follow to ensure safety during your stay:

Whenever you leave the property, it is your responsibility to ensure that all windows and doors are closed and locked to maintain security and prevent rain damage.
We are not responsible for the loss of personal belongings or valuables. If you misplace or forget an item in the house, please let us know so that we can look for it when changing tenants and cleaning up.
Parents should not leave their children unsupervised at any time. Injuries sustained by guests inside the house are not covered by our insurance.

 

Non-smoking flat

Our flat is a non-smoking area. This is important to us in order to keep our accommodation in the best possible condition.

Smoking is not allowed inside the flat.
Please do not throw cigarette butts into the street, but rather into the flat’s bin after running it under water to avoid the risk of fire.
The discovery that guests have been smoking inside the flat will result in the loss of the entire security deposit.

 

Damage and breakage

Although we know that our guests will not intentionally break anything in our flat, we understand that accidents can sometimes happen.

Here is what you need to know about accidental damage or breakage during your stay.

Always report any accidental damage or breakage in good time, especially before departure.
Please do not move furniture from one room to another without prior agreement with us.
In the event that damage to the property or its appliances is not covered by our insurance, the guest will pay the repair costs from the security deposit.

 

Compliance with these house rules

We have drawn up these rules so that every tenant can stay with us in complete safety and, above all, with a pleasant stay.

Compliance with these rules is essential for every member of a travelling party.

We hope that you will have a good time and that you will find everything you need.

Failure to comply with any of these house rules constitutes a breach of the terms and conditions of occupancy, in accordance with the rental agreement you have signed.
We reserve the right to evict from the property any guest or visitor who refuses to comply with these rules.
In all cases, please use common sense during your stay. If you are unsure of the interpretation of any of the rules and need clarification, please call us.

 

Please make sure you read and understand the house rules at the beginning of your stay. If anything is unclear,

 

 

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